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Member FAQs


Got questions about your member ID, your access, or how many guests your membership allows? We have the answers.

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We are thrilled to have you back in the galleries—please be sure to review our visiting policies when you plan your visit. And remember, members never need to reserve a ticket to visit the museum. Simply show your member card or digital member card at either museum entrance for access.

Spaces and amenities you know and love may not be open right now, or in the same format. For instance, the Member Lounge is currently closed, but we are committed to being able to serve our membership community to ensure a positive experience.


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